Official Website of the City of Statesville, North Carolina
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Power Outage

  

 

How To Report A Power Outage

24 Hours A Day
call 704.878.3479

If you receive electric service from Energy United or Duke Energy, please remember to contact your provider.

Being without power is always an inconvenience. Even though the City of Statesville Department of Electric Utilities, strives to provide our customers with a safe and reliable electric service, power outages do occur.

There are several things that can cause a power outage. Much of the time, they are due to traffic accidents, where a pole is broken, causing power lines to touch or break. Bad weather is another factor that can cause outages. This may be due to lightning, where equipment is hit or where trees are struck and fall onto power lines. High winds can cause power lines to touch and short out. Wind can also blow trees into the lines, causing them to go out or even fall to the ground. Ice storms can also be an issue, where they create a buildup of ice on lines and trees. The weight of this, can cause lines to knock into each other, causing an outage or even cause trees to fall onto the power lines. Also, on occassion, small animals climb up into electrical equipment, which can cause it to shut down. Sometimes, we even experience an outage due to equipment failure. 

IMPORTANT - DO NOT CALL 911 To Report a Power Outage!!!

 

 

 

Kent Houpe
Director
704.878.3419
Email Kent

Devon Shelton
Assistant Director
704.878.3419
Email Devon

Perry Windsor
Electrical Engineer
704.878.3419
Email Perry

James Bowers
Line Superintendent
704.878.3419
Email James

Scott Chandgie
Business Development/ Energy Services
704.878.3419
Email Scott

Rocky Martin
Engineering Services Supervisor
704.878.3419
Email Rocky

Jason Wilson
Technical Services Supervisor
704.878.3419
     Email Jason

Keith Courson
Substation Supervisor
704.878.3419
Email Keith

Shawn Cox
Utility Line Clearance Supervisor
704.878.3419
Email Shawn

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Physical Address
915 Winston Avenue
Statesville, NC 28687

Mailing Address
PO Box 1111
Statesville, NC 28687

Main Office Number
704.878.3419
Fax 704.872.7009

 

 

MAILING ADDRESS: PO Box 1111, Statesville, NC 28687-1111  |  PHYSICAL ADDRESS: 301 S. Center Street
704.878.3583 PHONE  |  704.878.3514 FAX
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