Utility & Revenue Collections

NEW! Information on Utility Rate Increases

Customer Accounts - sign up, terminate, changes

Utility Payment Options

Payment by Bank Draft - Information & Form

Beer & Wine License Application

Statesville Connects (Payment Assistance Program)

Pay your utility bill online.

Recently the web browser FireFox added code that may block the City Online Utility Bill Payment web site.  Our software vendor has scheduled an upgrade for the City in mid-June that will address this issue.  In the meantime, you may use Internet Explorer or Chrome. You can also make payments using our Interactive Voice Response System by calling 704-878-3564.

E-Bill - Click here for more information on how to have your utility bill sent directly to your email address.
Sign up for E-bill and get your monthly utility bills sent directly to your email address.

Occupancy Tax Form PDF

Occupancy Tax Form Excel


Eva Mendez

Collections Manager
Fax 704-878-3457
Mailing Address
City of Statesville
P.O. Box 1111
Statesville, NC 28687-1111
Physical Address
City Office Building
301 S. Center St.
Statesville, NC 28677
Business Hours
Monday - Friday
8:00 AM to 5:00 PM