NEW! Information on Utility Rate Increases
Customer Accounts - sign up, terminate, changes
Utility Payment Options
Payment by Bank Draft - Information & Form
Privilege License Information & Forms
Statesville Connects (Payment Assistance Program)
Pay your utility bill online.
Recently the web browser FireFox added code that may block the City Online Utility Bill Payment web site. Our software vendor has scheduled an upgrade for the City in mid-June that will address this issue. In the meantime, you may use Internet Explorer or Chrome. You can also make payments using our Interactive Voice Response System by calling 704-878-3564.
E-Bill - Click here for more information on how to have your utility bill sent directly to your email address.
Sign up for E-bill and get your monthly utility bills sent directly to your email address.
Occupancy Tax Form PDF
Occupancy Tax Form Excel